Clarice D. Santos of Framingham, MA has been promoted to vice president of client services and electronic banking at MutualOne Bank according to an announcement by Mark R. Haranas, president and CEO.

Santos oversees the Bank’s online banking system to ensure its day-to-day performance, as well as the implementation of new platforms, upgrades, and enhancements. She also manages all aspects of the Bank’s customer call center.

Santos joined MutualOne Bank in 2008 and most recently served as assistant vice president of client services and electronic banking. She is a graduate of Framingham High School and Framingham State University, where she earned a bachelor’s degree in Business Administration.